This interactive training equips providers, including home visitors, with practical, trauma-informed communication skills to safely and effectively de-escalate crises. Participants will learn to recognize signs of escalation, apply verbal and non-verbal techniques to reduce tension, and practice maintaining safety during high-stress interactions. The session includes real-world scenarios, reflective activities, and strategies for remaining grounded culturally responsive while supporting clients in distress.

Join either in person at First 5 Shasta, 393 Park Marina Circle or on Zoom.

Presenter Dr. Marya Wright is a nationally distinguished Black social worker, consultant, educator, international trainer, and facilitator with experience in organizational leadership, child welfare services, productivity and curriculum development.

She is the President and CEO of Wright Community Services LLC, a company that strives to empower system-involved families through awareness, services, and educaton while alos providing consultation, training, and system specific facilitation to the agencies that services these communities.

Dr. Wright is a qualified expert witness, published researcher, and professor. She is an elected Board of Director for the California Society of Clinical Social Work. Dr. Wright is also actively engaged in the National Association of Social Workers and the CA chapter as Assistant Director for Region-C.

Who should attend? Shasta County providers of service to children ages 0-5, parents/primary caregivers of children ages 0-5, home visiting staff, mental health clinicians, and pregnant women

Includes

• Light breakfast for those attending in person
• Presentation materials

This free training is open to Shasta County parents/caregivers, pregnant women, and providers serving children ages 0-5 and their families. This training is brought to you by First 5 Shasta whose aim is to provide the highest quality opportunities for young children, pregnant women and providers of service to children 0-5.